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guest services>ask a concierge

Guest Services

Guest Services

Ask a Concierge

Ignite your playful spirit and discover Poipu’s newest playground! Sheraton Kauai is ideally located in the heart of Poipu Beach on Kauai's sunny south shore and boasts a multitude of activities.  Explore Kauai from the mountains (Mauka) to the ocean (Makai) or just relax at one of Kauai’s many beaches.

Ask a concierge. The friendly Sheraton Kauai Concierge team are eager to assist you with making the most of your Hawaiian vacation. Let us truly show you the meaning of Aloha. We are your resource for once-in-a-lifetime memories.

We are pleased to connect you with:

  • Dining
  • Hiking
  • Snorkeling
  • Golfing
  • Farmer’s Markets
  • Kauai’s Best Beaches
  • Surf Lessons
  • Hula Lessons
  • Private dinners
  • Hawaiian Luau
  • Guest amenities
  • Spa Services 

Take advantage of our complimentary concierge services by connecting with us for reservations or more information on exciting island activities.

Ask a concierge by phone: 808.742.8200 – Daily 7 a.m. to 8 p.m. HST
Ask a concierge via email.
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Rooms    Adults
Children

Children per room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.