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Guest Services

Overview

Perfectly situated to greet the morning sunrise, every guest room in our Beach and Ocean Wings faces the sea. And for those who prefer quiet beauty, our Garden Wing accommodations overlook acres of vibrant tropical blooms and sparkling waterfalls. A total of 394 rooms, including suites, are found in small, easily accessible buildings no taller than coconut trees. Connecting rooms are available for families.

Guest Facilities & Services

  • Individually-controlled Air Conditioning
  • Shine Bath Amenities
    (i.e. shampoo, conditioner, face & bath soaps & moisturizing lotion)
  • Magnifying Make-up Mirror in Suites
  • 32" Flat Screen Cable/Color Television
  • In-room Movies
  • In-room Refrigerator
  • Iron & Ironing Board
  • Hair Dryer
  • In-room Coffee Maker
  • Clock Radio
  • Telephone with Data Port (Ocean and Beach Wings)
  • In-room Video Checkout
  • Lanai (Balcony)
  • Valet Parking
  • Cribs Available (complimentary)
  • Rollaway Beds Available (additional charge)
  • Coin Laundry (on-property)
  • Laundry Service
  • Activity /Tour Desk
  • Concierge / Hospitality Desk
  • Bell Service
  • Maid Service Daily
  • Massage & Skincare Services
  • Beauty Salon
  • Swimming Pool
  • Beach Activities Center
  • Dining Outlets including RumFire Poipu Beach, Lava's on Poipu Beach and Link@Sheraton Cafe
  • In-room dining
  • On-site Rental Car Service
  • Courtesy car - based on availability